BETTER SOLUTIONS
A complete SaaS solutions ecosystem.
Six solutions that solve different challenges, and share data with each other when used together.
A CONNECTED ECOSYSTEM
Built to work together, but none of them depend on it.
Each solution solves a specific problem: quality, recruiting, data, monitoring. Using just one already helps. Using more than one at the same time gives you visibility none of them delivers alone.
Choose where to start.
SMD
Quality, performance and operational intelligence management.
Webbie
Smart recruiting with the candidate at the center of the journey.
Katrina BI
Connected data for faster, more strategic decisions.
Katrina Insights
Artificial intelligence to analyze voice, text, patterns and opportunities.
Katrina Control
Real-time monitoring and alerts to act before results are impacted.
Smart Journey
Integrated journeys, simpler, smoother and more efficient.
OPERATIONS MANAGEMENT
SMD
Quality, performance and operational intelligence management.
- Centralizes quality and performance indicators in one place
- Generates automatic insights to support operational decisions
- Tracks team development with objective data
Who it's for: For operations that need to standardize quality processes and track performance in real time, from frontline teams to management.
Talk about SMD
SMART RECRUITING
Webbie
Smart recruiting with the candidate at the center of the journey.
- Automates repetitive steps of the hiring process
- Puts the candidate experience at the center, from first contact to hire
- Reduces time-to-hire without losing screening quality
Who it's for: For HR and recruiting teams that need to scale hiring while keeping the process human and agile.
Talk about WebbieBUSINESS INTELLIGENCE
Katrina BI
Connected data for faster, more strategic decisions.
- Centralizes data from different sources into unified dashboards
- Tracks strategic indicators in real time
- Supports decisions with clear views, not just loose numbers
Who it's for: For managers and leadership who need full operational visibility to decide faster.
Talk about Katrina BIARTIFICIAL INTELLIGENCE
Katrina Insights
Artificial intelligence to analyze voice, text, patterns and opportunities.
- Automatically analyzes voice and text interactions
- Identifies patterns and opportunities that would otherwise go unnoticed
- Turns unstructured data volume into actionable intelligence
Who it's for: For customer service, sales and experience operations dealing with a high volume of interactions.
Talk about Katrina InsightsREAL-TIME MONITORING
Katrina Control
Real-time monitoring and alerts to act before results are impacted.
- Continuously monitors the operation, without relying on manual checks
- Sends alerts the moment a deviation happens
- Enables preventive action, before the result is impacted
Who it's for: For critical operations that can't wait for a monthly report to find out something went off track.
Talk about Katrina ControlINTEGRATED JOURNEYS
Smart Journey
Integrated journeys, simpler, smoother and more efficient.
- Maps the end-to-end journey, identifying friction points
- Integrates steps that today are scattered across different systems
- Simplifies the experience for whoever lives that journey every day
Who it's for: For companies that want to remove friction from a journey, customer or employee, that today runs through multiple disconnected systems.
Talk about Smart JourneyINTEGRATION BETWEEN SOLUTIONS
A few examples of how they combine in practice.
SMD + Katrina BI
Operational quality with real-time data
Webbie + Smart Journey
From hiring to the employee journey, without friction
Katrina Insights + Katrina Control
Spots the pattern and acts before the impact
READY TO GET STARTED?
